HotelGoGo Resort and Wellness distribution made simple Wed, 15 Jun 2022 07:29:21 +0000 en-US hourly 1 HotelGoGo 32 32 Booking Machine 8 Tue, 07 Jun 2022 12:43:20 +0000 Booking Machine 8 is the best performing standalone booking engine for resorts, thermal & SPA hotels, and all-inclusive villages.

Booking Machine release 8 is the result of 9 years of development coupled with the latest coding technologies and best programming practices. This release comes after 6 months of UI/UX analysis (User Interface / User Experience) to create a product capable of showing complex rate plans on a telephone and making a reservation with simple taps and swipes.

Booking Machine is a suite of tools, specifically built for holiday resorts and thermal & SPA hotels. These properties derive most of their revenue from a mix of non-room services. To properly sell such services we built into the system very advanced packaging features coupled with the highest flexibility in rate plans, policies and selling conditions to enable the hotel to always have its best offerings on its own website.

Booking Machine uses a channel manager to deliver rates and availabilities to third-party vendors such as the GDS and the OTA. Specific rate plans can be built for each one of these vendors, including rules that break the parity rate if needed by the hotel’s sales strategy.

Booking Machine is built for mobile devices. After years of desktop supremacy now we cater for an almost exclusively mobile market. The challenge is to convey complex rate schemes in a simple way, encouraging direct sales while optimizing revenue and the usage of all the hotel’s ancillary services.

Booking Machine 8 Mobile Tue, 07 Jun 2022 10:28:15 +0000 Booking Machine release 8 is built with mobile devices in mind as the main method to interrogate the website and process a reservation.

Step 1: Select dates and number of Adults, Kids, Children and infants (if necessary)

Step 2: availability results grouped by room type; by tapping on the room type image you get the detail of all available rate plans, packages and special offers for the specific dates

Step 3: view detail and tap to select rate plan or package

Step 4: review what has been selected and if all is correct proceed

Step 5A: If necessary at this point it’s possible to ask booking customers to accept or deny services for which the resort wants an explicit decision. In the case below the resort wants customers to accept or decline in a recorded way the purchase of travel insurance to guarantee paid amounts in case of cancellation. If no such service is configured then the screen will not show.

Step 5B: enhance stay by adding personalised services. If such extra services are not configured then the option will not show.

Step 6: review the reservation including mandatory and optional services

Step 7: proceed to registration/login and payment